NC
Neville C
1 reviews | Active since Mar 2009
18 Jun 2019, 10:33
Stone Harbour is inferior and a atrocious brand
I wish to make a complaint against Edgars and for their terrible quality regarding some pant that I bought only last year. I simply have never had such poor quality items that literally just broke apart. The "Stone Harbour" brand used to be something I regarded as denoting a certain quality however after this last experience I will never advocate this so called brand to anyone in my friends or family. To me this shows just how inferior "Stone Harbour" has become...
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Replies (2)
Edgars's replyOfficial
18 Jun 2019, 11:09Dear Neville,
Thank you for bringing the above concerns to our attention.
Shopping at any of our Edcon stores should have not been so frustrating and for that we do apologise.
Kindly note your complaint is referred to the stores management team to address your quality concerns within the next 48 business hours.
Below is a reference number generated for this query:
***/GO
Kind Regards
The Edgars Team
***
Thank you for bringing the above concerns to our attention.
Shopping at any of our Edcon stores should have not been so frustrating and for that we do apologise.
Kindly note your complaint is referred to the stores management team to address your quality concerns within the next 48 business hours.
Below is a reference number generated for this query:
***/GO
Kind Regards
The Edgars Team
***
Edgars's reply18 Jun 2019, 11:09
Official
Dear Neville,
Thank you for bringing the above concerns to our attention.
Shopping at any of our Edcon stores should have not been so frustrating and for that we do apologise.
Kindly note your complaint is referred to the stores management team to address your quality concerns within the next 48 business hours.
Below is a reference number generated for this query:
***/GO
Kind Regards
The Edgars Team
***
Thank you for bringing the above concerns to our attention.
Shopping at any of our Edcon stores should have not been so frustrating and for that we do apologise.
Kindly note your complaint is referred to the stores management team to address your quality concerns within the next 48 business hours.
Below is a reference number generated for this query:
***/GO
Kind Regards
The Edgars Team
***
NC
Neville C's updateReviewer Update
13 Jul 2019, 13:16I wish to thank Zama the manager at Cresta and Raymond who assisted me in making amends for my experience.
NC
Neville C's update13 Jul 2019, 13:16
Reviewer Update
I wish to thank Zama the manager at Cresta and Raymond who assisted me in making amends for my experience.