****** CREDIT BALANCE

Last year our credit balance disappeared from our account. When we started receiving harassing phone calls we e mailed Edgars regarding the credit and the interest that was charged to our account. We advised that once they had re instated the credit and recalculated the interest we would pay the balance if there was one. AT SOME STAGE WE WERE ADVISED THAT THE CREDIT HAD BEEN REMOVED TO A SUSPENSE ACCOUNT ! On whose authority ? We are now being threatened with black listing ! The credit exceeds the balance outstanding never mind the recalculated interest. Edgars continually refuses to recalculate the account wanting to refund us ( without interest !) while we settle the account. How many others have they \******"money from ? This is not about the money but the principle ! We have never refused to pay the account ! Until now our account was in good standing ! This is a case of Big Brother trying to bully me into submission whilst *****ing my money ! As soon as this is resolved to MY satisfaction I will close the account and never set foot in their stores again !"""