SR
Sharon R
1 reviews | Active since May 2016
24 May 2016, 11:15
****** card
<p>My Edgars card was ****** and used last year June 2015. After card was blocked I still had to pay for goods that were bought on ****** card. I also still get charged every month for card protection. I went into Tygervalley store to finally cancel my account which I have had for over 25 years .Lady on counter said couldn't do it because it was blocked she then attempted to call ***** branch with no success and no more help I left store. Can anyone give me some advise on next step?</p>
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Edgars's replyOfficial
24 May 2016, 13:30Thank you for making contact with us.
Please be advised your query is referred to our regional credit office management for investigation purposes. Feedback confirming their findings will be communicated to you within the next 48 working hours.
Please find below reference number for this query:
***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Best regards,
Edgars's reply24 May 2016, 13:30
Official
Thank you for making contact with us.
Please be advised your query is referred to our regional credit office management for investigation purposes. Feedback confirming their findings will be communicated to you within the next 48 working hours.
Please find below reference number for this query:
***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Best regards,