Stock Disappearance at Cresta Mall.

Stock disappearance from the store at Cresta mall. According to their system, they have 4 sizes of which I wanted to do an exchange for but they can't locate even one of those sizes. It is my considered view that stock grew legs and walked out of the store. There is no other explanation for this. The Managers, Florah Sibiya & Gugu Ndlovu went from pillar to post looking for the shoes to no avail. This needs serious attention and it is a huge inconvenience to myself to find that shoes exist on the system and not on the floor. I have every right to exchange at any store and it is unacceptable to want me to go to another store so that the disappearing stock can perhaps continue. This must be checked ASAP.