stinky attitude

<p>On Sunday of 05/03/2017 I went to Edgars Sandton City branch to buy cosmetics(Revlon foundation). I was directed to Revlon section to take the foundation a lovely lady assisted with great expectations as to even where to go and pay as I was walking to the cashier I realised I need a pair of shoes for my son. I went to shoe section to take the shoes. After taking the shoes from the shelf I went to the cashier to pay, however I forgot to pay for the Revlon foundation that I initially wanted and It was on my hand (would appreciate even if you view footage to confirm this). As I was exiting the store I was asked by the security to wait. I waited. Another security (Mokgoibudi) came asking me for the receipt I gave her the receipt and she said to me Mam you didn't pay for the cosmetic. I apologised for not and I explained to her maybe its because I had it on hand I went to the cashier to pay. While I was waiting there, a guy by the name of Barnad came to ask me what happened I explained He said please wait I’m coming. He never came back I was asked to go to the control room while I was waiting a Rude and abrapt lady by the name of Whitney Martens came to tell please go back to the cashier to pay for this you will be escorted by the security. I asked her nicely why was I waiting there, after waiting a while she came to tell me I must go and pay without explaining anything to me. She started screaming at me had her hands on her hips telling me I'm a ***** I stole her products. How can I pay one item and forget to pay another item.</p> <p> </p> <p>I have been a client of Edgars for many years. I work as a sales consultant I know customer service. I cannot be treated like that by a manager in a unaccaptable manor, and with lack of management s****s, accusing me of *****ling, it was an honest mistake of which I paid for the product I was looking for. I work for bank for heavens sake I am not allowed to have a ******** record in my name. I cannot risk my job and my reputation by *****ing a Revlon foundation that worth R300.00.</p> <p> </p> <p>All I need is an apology from Whitney Martens for talking to me having her arms on the hips like she is talking to one of her employees. Barnard did apologised to me for locking me in the control room she refused to apologised.</p> <p> </p> <p>WHAT I HATED MOST IS WHITNEY WAS NOT EVEN WEARING HER NAME BADGE I HAD TO ASK BARNAD AND THE SECURITY FOR HER NAME.EVERYONE ELSE WAS WEARING A NAME BADGE AT THE STORE INCLUDING THE SECURITY.SHE CAN BE A BULLY TO EVERYONE THERE I DONT CARE CAUSE I DONT WORK FOR EDARS BUT SHE MUST HOLD HER HORSES WHEN SHE IS TALKING TO CLIENTS.</p> <p> </p> <p> </p>