TM
Thembi M
1 reviews | Active since Oct 2013
07 Aug 2015, 14:40
Still waiting since February 2015 till now
Bought a cell in December thorugh Edgars, February I had to take it back as it just stopped switching on. Edagrds took it to be checked untill today i have not received it. I have no cell, i paid for nothing and no one is coming back with clear explanation. they keep saying the phone is on its way back, 6months later i still DO NOT have my cellphone back!!!
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Edgars's replyOfficial
11 Aug 2015, 14:30Hello Amohelo,
It is with great displeasure to hear of the overall experience with your cell phone. That is certainly not the type of service that indicates our standards. Please be advised the service provider has released your cell phone and you may go to the store and fetch it. We apologise for the overall experience, but we assure you measures will be taken to avoid the re-occurrence of this nature.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team.
***
It is with great displeasure to hear of the overall experience with your cell phone. That is certainly not the type of service that indicates our standards. Please be advised the service provider has released your cell phone and you may go to the store and fetch it. We apologise for the overall experience, but we assure you measures will be taken to avoid the re-occurrence of this nature.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team.
***
Edgars's reply11 Aug 2015, 14:30
Official
Hello Amohelo,
It is with great displeasure to hear of the overall experience with your cell phone. That is certainly not the type of service that indicates our standards. Please be advised the service provider has released your cell phone and you may go to the store and fetch it. We apologise for the overall experience, but we assure you measures will be taken to avoid the re-occurrence of this nature.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team.
***
It is with great displeasure to hear of the overall experience with your cell phone. That is certainly not the type of service that indicates our standards. Please be advised the service provider has released your cell phone and you may go to the store and fetch it. We apologise for the overall experience, but we assure you measures will be taken to avoid the re-occurrence of this nature.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team.
***