SB
Shanwaaz B
1 reviews | Active since May 2014
20 Feb 2015, 12:22
Still waiting on my sim swap form RCMS
I have been calling this company for like 30 days now about doing a sim swap I am waiting and waiting I have been call into this company each and everyday to get my number back each and everyday they telling me they going to log a call and someone will contact me back I am still waiting 30 days later.<br> this is the worst service I have received and I am damn tired of calling the company each and everyday and still nothing is happening they need to up there service because this is messed up
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Replies (1)
Edgars's replyOfficial
23 Feb 2015, 09:38Hello ShanwaazBailey,
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
We can understand the frustration this experience has caused you and can assure you that the matter has been forwarded to RMCS to assist with urgently.
Feedback will then be provided to you.
Should you require further assistance, kindly contact our customer experience team on ***, quote ***/GO and a friendly consultant will gladly assist you.
Thank you for your patience and continued support.
Kind Regards
Edcon Customer Experience Team
***
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
We can understand the frustration this experience has caused you and can assure you that the matter has been forwarded to RMCS to assist with urgently.
Feedback will then be provided to you.
Should you require further assistance, kindly contact our customer experience team on ***, quote ***/GO and a friendly consultant will gladly assist you.
Thank you for your patience and continued support.
Kind Regards
Edcon Customer Experience Team
***
Edgars's reply23 Feb 2015, 09:38
Official
Hello ShanwaazBailey,
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
We can understand the frustration this experience has caused you and can assure you that the matter has been forwarded to RMCS to assist with urgently.
Feedback will then be provided to you.
Should you require further assistance, kindly contact our customer experience team on ***, quote ***/GO and a friendly consultant will gladly assist you.
Thank you for your patience and continued support.
Kind Regards
Edcon Customer Experience Team
***
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
We can understand the frustration this experience has caused you and can assure you that the matter has been forwarded to RMCS to assist with urgently.
Feedback will then be provided to you.
Should you require further assistance, kindly contact our customer experience team on ***, quote ***/GO and a friendly consultant will gladly assist you.
Thank you for your patience and continued support.
Kind Regards
Edcon Customer Experience Team
***