Still waiting on ***** to be resolved

Still waiting on a resolution on my elderly Mother's account that had ***** committed by Edgars staff.

I've spent so much money on calls, time spent on the phone, months of frustration yet still no resolution.

This has got to be a joke. Still waiting on a call from this phantom Manager. How do I start claiming compensation for all this trouble. My elderly Mother has also been the store on numerous occasions yet you guys are still nowhere closer to revolving this.

Wow, now I know why Edgars has become so bad over the years. Plus the funny part is Edgars blames RCS and vice versa and nobody is taking ownership in resolving this.