CO
Chane O

1 reviews | Active since Apr 2011

12 Oct 2017, 10:41

Still Waiting on Feedback

And so i am forced top log another complaint as i do not receive any feedback. Albert Sithole called me yesterday and sent me my statement, and what do i see, EDGAR has charged me twice and reversed one. I am not stupid. Whoever works in accounts needs training! I have emailed Albert 3 times and no response. I have called you useless call center as that is the number i was provided. They say there is no number for Albert, i must email him. This is a complete joke!!!!!! Reference number ********** 1298/GO.

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Replies (2)
Edgars
Edgars's reply12 Oct 2017, 14:49
Official

Your concerns have been included on the query with ref no : ***/GO and the accounts team are currently looking into the matter. They will be in contact with you on way forward.

Kind regards,

Customer Experience Team

Call Centre: ***.

Best regards,

Edgars
Edgars's reply12 Oct 2017, 14:52
Official

Your concerns have been included on the query with ref no : ***/GO and the accounts team are currently looking into the matter. They will be in contact with you on way forward.

Kind regards,

Customer Experience Team

Call Centre: ***.

Best regards,