1 reviews | Active since Apr 2013
Still waiting for query to be resolved since 17/06
I have been waiting and waiting for an answer but Edgars has been ignoring my attempts. I hope this is the final complaint I have to write. Why am I a customer of RMCS? It was a violation of my personal rights when you handed my personal details to another company and converted my cell number to a contract without my permission. I am still being charged a subscription fee on my account, WHY?? Please could you refer me to alternate dispute resolution as I am tired of being ********** by a company whom I pay on time every month. Is this legal Edgars?<br> RMCS says they don't know and Edgars says they don't know so who can assist me?<br> I know I am not the only person with these charges on their account and I urge the public to check their account statements as they may also be victim to an ************ service provider. Please email me a response so I can refer to it.
Thank you for raising your concerns with us. It is with great displeasure to hear that the subscription is still active on your account. We have notified the RMCS department as this matter has been prolonging. We assure you all concerns raised on this query will be addressed accordingly.
The reference number for your query is: ***/GO
If you ever need to speak to us, please do not hesitate to contact us the below number
Kind regards.
Edcon customer experience team.
***
Thank you for raising your concerns with us. It is with great displeasure to hear that the subscription is still active on your account. We have notified the RMCS department as this matter has been prolonging. We assure you all concerns raised on this query will be addressed accordingly.
The reference number for your query is: ***/GO
If you ever need to speak to us, please do not hesitate to contact us the below number
Kind regards.
Edcon customer experience team.
***