STILL WAITING FOR PAID UP LETTER

<p>I requested a closed up letter when closing my Edagrs acc ********** ********** 64146 when I closed it on 13 Jan - you will get it in 48 working hours they said....NOTHING......I requested on this forum again 2 days ago...phone client services they said - we like passing the buck they saidf.....still nothing. Edgars, can you not even arrange a paid up letter - really???????????? Your service is atrocious beyond!!!!</p>