1 reviews | Active since Mar 2015
Still waiting for my Statement 2 months overdue
<p>After complaining previously on halopeter I still have not received my statement now its not only February statement overdue but my March statement aswell I treid looging in but your website does not have any of my accounts linked so how should i pull my own statement as i do not have the card number, i was also not happy with your reply on my prevoius complaint as you gave me the details that i requested my details from? can't you see from your side that i have been requesting my statement to that email adress for so long? I have also used the correct email adress in the meantime i have rep**** to that mail twice requesting my statement once again and no one came back to me no one rep****? When are you planning on sending my statements???</p>
We have forwarded your account statement and you will be able to receive it within 30 minutes. We have received your concern and apologise for the frustrations incurred by not receiving your account statements . Kindly find the below reference number for your email ***/GO. Kindly find the direct accounts team details below with regards to any account concerns
Tel: *** or ***Edgars
Tel: ***Jet
Email: *** : Johannesburg
Email: ***: Cape Town / Durban
We have forwarded your account statement and you will be able to receive it within 30 minutes. We have received your concern and apologise for the frustrations incurred by not receiving your account statements . Kindly find the below reference number for your email ***/GO. Kindly find the direct accounts team details below with regards to any account concerns
Tel: *** or ***Edgars
Tel: ***Jet
Email: *** : Johannesburg
Email: ***: Cape Town / Durban
Thank you, finally after months of waiting please ensure that this problem does not occur next month again
Thank you, finally after months of waiting please ensure that this problem does not occur next month again
We are glad that you received the statement, as advised previously, kindly find the direct accounts team details below with regards to any account concerns. Query ref no: ***/GO
Tel: *** or ***Edgars
Tel: ***Jet
Email: *** : Johannesburg
Email: ***: Cape Town / Durban
Kind regards,
Customer Experience Team
Call Centre: ***
We are glad that you received the statement, as advised previously, kindly find the direct accounts team details below with regards to any account concerns. Query ref no: ***/GO
Tel: *** or ***Edgars
Tel: ***Jet
Email: *** : Johannesburg
Email: ***: Cape Town / Durban
Kind regards,
Customer Experience Team
Call Centre: ***
