1 reviews | Active since May 2013
Still waiting for my order
<p>I bought something online on 05/06/2017 and I'm still waiting for it to arrive at the store for delivery. It's now the 6th working day after placing my order so it is past the guarantee of 5working days and my order status online still says "processing". I haven't received any notification from edgars to say that it has been delivered at Edgars Tygervalley.</p> <p>This is a birthday gift and I need to receive it asap!!!!! 'This is also the last time I'm buying at Edgars!</p> <p>Order number is ********** 80</p> <p>Store is Edgars Tygervalley, Cape Town</p> <p>Shipment number is ********** 01</p> <p>Tracking number is EFC ********** </p> <p> </p>
We sincerely apologize for the inconvenience caused. Kindly be advised that we have escalated the matter to the Ecommerce Online team regarding the order that you are tracking, they will action and revert back to you with feedback. Please find the below reference number for your email ***/GO. We apologize again for the frustrations incurred. Do not hesitate to contact us on ***.
Kind regards
Customer Experience Team
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We sincerely apologize for the inconvenience caused. Kindly be advised that we have escalated the matter to the Ecommerce Online team regarding the order that you are tracking, they will action and revert back to you with feedback. Please find the below reference number for your email ***/GO. We apologize again for the frustrations incurred. Do not hesitate to contact us on ***.
Kind regards
Customer Experience Team
***
