kG
kreban G
1 reviews | Active since Jul 2012
18 Sept 2015, 08:49
Still waiting for edgars to approve account
Edgars does not provide any feedback, since my last complaint they have requested my 3 months bank statements which I have sent through and I have not heard from them, for a store account I am now waiting 1 month for them to approve a store card they could not confirm employment cos their consultants are lazy now I've given them bank statements and still nothing.You don't have to be a rocket scientist to see the money going in my account, for god sake not even the banks are like edgards, I don't want to buy a house I want a store card only! I won't hold my breath for edgars to call me today with feedback.
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Edgars's replyOfficial
19 Sept 2015, 10:53Hello leongovender,
Please note that our attempts to contact you have been unsuccessful.
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
We are pleased to advise you that your account has been approved. Kindly visit the store with your ID document and you will be assisted with an account card.
The reference for your query is as follows: ***/GO
Should you require further assistance, kindly contact our accounts department on ***.
Thank you for your patience and we look forward to your business.
Kind regards,
Edcon customer experience team
***
Please note that our attempts to contact you have been unsuccessful.
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
We are pleased to advise you that your account has been approved. Kindly visit the store with your ID document and you will be assisted with an account card.
The reference for your query is as follows: ***/GO
Should you require further assistance, kindly contact our accounts department on ***.
Thank you for your patience and we look forward to your business.
Kind regards,
Edcon customer experience team
***
Edgars's reply19 Sept 2015, 10:53
Official
Hello leongovender,
Please note that our attempts to contact you have been unsuccessful.
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
We are pleased to advise you that your account has been approved. Kindly visit the store with your ID document and you will be assisted with an account card.
The reference for your query is as follows: ***/GO
Should you require further assistance, kindly contact our accounts department on ***.
Thank you for your patience and we look forward to your business.
Kind regards,
Edcon customer experience team
***
Please note that our attempts to contact you have been unsuccessful.
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
We are pleased to advise you that your account has been approved. Kindly visit the store with your ID document and you will be assisted with an account card.
The reference for your query is as follows: ***/GO
Should you require further assistance, kindly contact our accounts department on ***.
Thank you for your patience and we look forward to your business.
Kind regards,
Edcon customer experience team
***