JB
Jacqui B

1 reviews | Active since Mar 2016

07 Mar 2016, 15:58

Still waiting for documents

Took out a dental insurance policy in October and still waiting for policy documents, even after requesting them twice

0
Replies (1)
Edgars
Edgars's reply08 Mar 2016, 10:01
Official
Hello Jacquibodley,

Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.

Kindly be advised that the matter has been logged and forwarded to the financial services department to look into and advise.

Feedback will then be provided to you.

The reference is as follows: ***/GO

Thank you for your patience.

Kind Regards
The Customer Experience Team
***

Best regards,