RS
Rudolph S
1 reviews | Active since Mar 2009
14 Nov 2016, 11:31
Still waiting
<p>Edgards had a promotion where if you purchase R3000 or more your get a R5000 MSC cruise voucher.</p> <p>I purchased at the Pretoria North Edgards on 05/11/2016. They promised me that I will be receing this voucher within 5day. Friday when I called the branch, thay gave me the following number ***tall call, which I did. A call agent then told me to call ***, which I did. Then the new call centre agent told me to call back Monday (today), but I must call ***. Called to day and they refered me to call ********** . This number does not work. Can someone just help me please, this is very frustrating.</p>
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Edgars's replyOfficial
14 Nov 2016, 12:28Thank you for bringing this matter to our attention. Please be advised we are currently liaising with MSC directly and will revert with feedback shortly.
kindly note there was a slight delay with the sms however individual case such as yours will be raised with MSC directly for further assistance.
Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***
Best regards,
Edgars's reply14 Nov 2016, 12:28
Official
Thank you for bringing this matter to our attention. Please be advised we are currently liaising with MSC directly and will revert with feedback shortly.
kindly note there was a slight delay with the sms however individual case such as yours will be raised with MSC directly for further assistance.
Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***
Best regards,