RM
Refilwe M

1 reviews | Active since Jul 2013

31 Jan 2018, 10:37

Still waiting

I posted a complaint about edgars on the 15th of December

"Official business reply Thank you for bringing this matter to our attention .Please accept our apologies for the airtime billing on your account .We have escalated your query to our third parties for urgent feedback regarding the cancellation of the airtime fees and the reversals as well and feedback will be provided to you.Your reference : ********** 2994/GO

Kind regards

The Edcon Customer Experience Team"

Till today I have received no response and now they're expecting me to pay for their ******* charges

0
Replies (1)
Edgars
Edgars's reply01 Feb 2018, 13:32
Official

Thank you for addressing your concerns regarding the airtime that is being billed to you account.Please be advised that we have escalated your query to our third parties and feedback will be provided .***/GO

Kind regards

The Edcon Customer Experience Team

Best regards,