1 reviews | Active since Mar 2015
Still phoning me after 9x times complaining
<p>I am fed up, of complaining to all these departments within edcon i still get automated calls from edcon with a voice saying get lotto ringtones and more on your edcon account today press 1, i have been through all of the complaining processes and anger, i want the marketing manager or the head of marketing's details because i personally want to show him how easily i am going to close my account and i want to send him the proof of the closure. I want to show them what harrasing marketing does to a customer, </p>
Just go and check all previous hellopeter complaints, you always post the same message, your next message will be after i provide my account number you will reply and say you are removed completely and will not receive anymore marketing and one month later i have to complain again, i have so many references numbers should i give them to yoy? Also do your homework before leaving a reply im not a new customer and this is not a new issue its been goi g on for more than a year now and i am fed up!!!!!
Just go and check all previous hellopeter complaints, you always post the same message, your next message will be after i provide my account number you will reply and say you are removed completely and will not receive anymore marketing and one month later i have to complain again, i have so many references numbers should i give them to yoy? Also do your homework before leaving a reply im not a new customer and this is not a new issue its been goi g on for more than a year now and i am fed up!!!!!
Like i said i want your marketing management details i want to speak to the big boss, as i went through so many agents and team leaders promising me the moon and the stars and that i will not receive any more marketing, so please provide me with his details or how do i get a hold of your chief executive officer?
Like i said i want your marketing management details i want to speak to the big boss, as i went through so many agents and team leaders promising me the moon and the stars and that i will not receive any more marketing, so please provide me with his details or how do i get a hold of your chief executive officer?
We have received your concern and apologise for the frustrations incurred. Kindly forward us your ID number or account number so that we may be able to assist in completely removing your details on our systems and make certain that you do not receive any marketing material from Edcon. Query ref no: ***/GO
Kind regards.
Customer Experience Team
Call Centre: ***.
We have received your concern and apologise for the frustrations incurred. Kindly forward us your ID number or account number so that we may be able to assist in completely removing your details on our systems and make certain that you do not receive any marketing material from Edcon. Query ref no: ***/GO
Kind regards.
Customer Experience Team
Call Centre: ***.
Also provide me with any letter or signup document with my signature on it where i gave consent to this harrasing calls i always opt out of any marketing communications. I would like to have this letter as proof to my supporting emails that i have given your company extensive time to solve this matter,
Also provide me with any letter or signup document with my signature on it where i gave consent to this harrasing calls i always opt out of any marketing communications. I would like to have this letter as proof to my supporting emails that i have given your company extensive time to solve this matter,
View my profile as proof i have been complaing since January 2016 !!!!!!
View my profile as proof i have been complaing since January 2016 !!!!!!
Anyone out there who can assit me???? As this matter falls on deaf ears !!!!!
Anyone out there who can assit me???? As this matter falls on deaf ears !!!!!
So many complaints in more than a year and not a single person has phoned me to assist they simply just reply with automated responses just like their automated calls? Is there even people working there or is everything automated????????
So many complaints in more than a year and not a single person has phoned me to assist they simply just reply with automated responses just like their automated calls? Is there even people working there or is everything automated????????
Another good reason to close my wdcon account as RMCS is responsible for also harrasment calls and you are unable to control them, which also means you are giving your valued customers valuefull information to any marketing ccompany as you please?
Another good reason to close my wdcon account as RMCS is responsible for also harrasment calls and you are unable to control them, which also means you are giving your valued customers valuefull information to any marketing ccompany as you please?
I recieved this calls again today jt states that i can get music and lotto billed to my edcon account for only R19.95 !!! You failed constantly to remove me is there anyone out there that can point me in the direction of legal steps that i can file?
I recieved this calls again today jt states that i can get music and lotto billed to my edcon account for only R19.95 !!! You failed constantly to remove me is there anyone out there that can point me in the direction of legal steps that i can file?
********** keeps on phoning me and econ is unable to help or remove my number from their marketing list, it doesnt stop
********** keeps on phoning me and econ is unable to help or remove my number from their marketing list, it doesnt stop
This is all of the ref numbers i received
********** 0700/GO
********** 0095/GO
********** 552/GO
This is all of the ref numbers i received
********** 0700/GO
********** 0095/GO
********** 552/GO