STILL OUTSTANDING ELECTRONIC STATEMENTS since APRIL 2016
<p>I've already logged a complain regarding this matter and STILL Edgars are incapable to provide my statements.</p> <p>Lik I've already stated the statements was always sent electronically and now suddenly EDGARS are not even capable to provide me with the statements requested via telephone, twice and one complaint logged on HELLOPETER.com</p> <p>Punell from Edcon only called on Friday, 30 September 2016 to follow up stating that the statements were sent to my private electronic mailbox, I confirmed my e-mail address and also brought it to her attention that I am now due to poor customer service of EDGARS (EDCON) liable to be put on ITC as a bad payer as I never no my balance or monthly installment values.</p> <p>How can EDGARS do business in such an unproffessional manner?</p>
We must apologise for the time taken to resolve your query, please be advised we are aware of your query and have requested for immediate intervention from the relevant management team, your query has been noted as a priority and feedback will be provided directly to you.
Kind regards,
Edcon customer experience team,
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We must apologise for the time taken to resolve your query, please be advised we are aware of your query and have requested for immediate intervention from the relevant management team, your query has been noted as a priority and feedback will be provided directly to you.
Kind regards,
Edcon customer experience team,
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