Still not resolved

Thank you for your reply below. Till date I still have no answer and no one contacted me as you have mentioned in your reply. I find this difficult to believe it can take more than a week to resolve this issue. Please help me to resolve this issue. Regards Chris

Thank you for making contact with us .Please be advised that from our side the airtime subscription is cancelled. However we have escalated your query to our third parties who will be in direct contact with you regarding the contract. Apologies for the frustrations caused .Reference: ********** 2580/GO