PC
Pamela C

1 reviews | Active since Jun 2014

22 Feb 2016, 15:32

STILL NO SOLUTION TO ***/GO

PLEASE READ MY FIRST COMPLAINT. REF ***/GO. I have since then received a email saying that MBD has my account!<br> <br> I have called MBD and they say the account is not with them either!<br> <br> <br> <br> So what do I do now since money gets deducted every month but NO ONE has the account<br> <br> This debit order has to change to the 1st. if it gets debited before that I WILL NOT BE HELD RESPONSIBLE FOR ANY BANK CHARGES THAT OCCURS AND WILL HOLD EDGARS ACCOUNTABLE!!!<br> <br> <br> <br> Sort this out! THIS IS ABSOLUTELY RIDICULOUS! I WILL STOP THIS DEBIT ORDER AND NOT PAY ANYTHING ANYMORE IF ITS NOT SORTED OUT BY 10AM TOMORROW!

0
Replies (1)
Edgars
Edgars's reply23 Feb 2016, 10:17
Official
Hello pamelarosede,

Kindly note we tried contacting you telephonically at about 10:11 but could not reach you. ( phone rings - unable to leave a voice message).

Please be advised that your query is submitted tour regional credit office management to provide clear feedback in regards to your debit order query. Feedback confirming resolution will be communicated to you within the next 48 working hours.

Please find below reference number for this query:
***/GO

Should you need any further assistance please do not hesitate to contact us on the number below.

Kind regards, Customer Experience Team.
Call Centre: ***