DV
Denise V
1 reviews | Active since Feb 2016
29 Feb 2016, 13:19
Still No Response
I have yet to received feedback on my complaint ***/GO<br> <br> Edgars also **** about trying to Phone me on my cellphone and work phone - I see this is the same as most of the other complaints they get. PLEASE URGENTLY SOLVE MY PROBLEM!!!!! This is weeks later???? <br> <br> Bellow is the original complaint<br> I purchased R60 worth of data via OTA on my Edgards account but the link did not come through - I have been trying to contact the OTA number *** for two days now and it has been engaged...this is ridiculous.
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Edgars's replyOfficial
29 Feb 2016, 14:44Hello denivitch,
We must apologise for the time taken to resolve your query, please be advised we are aware of your query and have requested for immediate intervention from the relevant management team, your query has been noted as a priority and feedback will be provided directly to you.
Kind regards,
Edcon customer experience team,
***
We must apologise for the time taken to resolve your query, please be advised we are aware of your query and have requested for immediate intervention from the relevant management team, your query has been noted as a priority and feedback will be provided directly to you.
Kind regards,
Edcon customer experience team,
***
Best regards,
Edgars's reply29 Feb 2016, 14:44
Official
Hello denivitch,
We must apologise for the time taken to resolve your query, please be advised we are aware of your query and have requested for immediate intervention from the relevant management team, your query has been noted as a priority and feedback will be provided directly to you.
Kind regards,
Edcon customer experience team,
***
We must apologise for the time taken to resolve your query, please be advised we are aware of your query and have requested for immediate intervention from the relevant management team, your query has been noted as a priority and feedback will be provided directly to you.
Kind regards,
Edcon customer experience team,
***
Best regards,