EC
Eve C

1 reviews | Active since Feb 2014

05 Jan 2016, 14:05

still no responce

Hmmmmmm.....i reported this incident two months ago and to date still no response!!!!!! I don have the words to describe this appalling service..after i recieved the feeback on hellopeter no one called me nothing!!! today is the 5th of jan 2016..this matrer was reported in Nov 2015...wateva happened to make sure customer is happy so they can come back n spend thier money...wat happened to world class service...where did u guys go wrong? I need query resolved ASAP...edgars needs to cone to the party!<br> <br>

0
Replies (1)
Edgars
Edgars's reply06 Jan 2016, 11:37
Official
Hello Evelious,

It is with great displeasure to hear that you haven't received feedback. That is certainly not the type of service that indicates our standards. We have liaised with the Clinique counter manager to contact you before the end of business day. We assure you concrete feedback will be given to you shortly,

Please find your reference number: ***/GO

Should you need any further assistance, please do not hesitate to call on the number below.

Kind regards,
Customer Experience Team.
Call Centre: ***

Best regards,