RB
Ruahl B

1 reviews | Active since Sept 2016

16 Aug 2017, 14:07

Still no reply regarding blacklisting

I have tried to get into contact with Edgars as they have black listed me for some reason. My account has been up to date for I dont even know how long and I havnt used it for a long time. Now when I want to do anything I get told I am blacklisted and this can only be Edgars. Can someone please assist me with this because you are affecting my credit and I dont understand this seriously. I probably have not used my account in over a year.

0
Replies (4)
Edgars
Edgars's reply17 Aug 2017, 09:58
Official

Kindly furnish us your account or ID number so that we may liaise with the accounts team regarding being blacklisted as you believe that it was Edcon. Alternatively kindly be advised that the matter may be sent directly to the accounts team for actioning. They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding the matter. Please find the following reference number for your post ***/GO.

Tel: *** or ***Edgars.

Tel: ***Jet

Email: ***: Johannesburg

Email: ***: Cape Town / Durban

Tel: ***

Kind regards,

Customer Experience Team

Call Centre: ***.

Best regards,

Edgars
Edgars's reply17 Aug 2017, 09:58
Official

Kindly furnish us your account or ID number so that we may liaise with the accounts team regarding being blacklisted as you believe that it was Edcon. Alternatively kindly be advised that the matter may be sent directly to the accounts team for actioning. They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding the matter. Please find the following reference number for your post ***/GO.

Tel: *** or ***Edgars.

Tel: ***Jet

Email: ***: Johannesburg

Email: ***: Cape Town / Durban

Tel: ***

Kind regards,

Customer Experience Team

Call Centre: ***.

Best regards,

RB
Ruahl B's update17 Aug 2017, 11:15
Reviewer Update
My ID number is ***
RB
Ruahl B's update23 Aug 2017, 15:39
Reviewer Update
I have given you the details but no response......... Why must it always be a struggle?????????