Still no refund on my online purchase

<p>on the 26th of July I ordered 2 curtains and a set of towels (ORDER # ********** 65). However when my delivery came the set of towels were missing and the order for the towels was cancelled out on the invoice with a blue pen and written credit. I had to assume that they had run out of stock as no one bothered to inform me why the towel were not part of the delivery. I called their customer service line on the 3rd of Aug. (Ref # ********** 2589/GO) on and was told that someone will call me. The person indeed called and took my card number for the refund but I'm still waiting for the refund even today. It was my first online order with Edgars & to say I am disappointed by their service is an understatement. I want my money back, please!!</p>