CS
Chantell S
1 reviews | Active since Nov 2015
25 Jan 2016, 15:40
Still no refund after they apologized and promised
on the 17/11/2015 I was promised my refund for missing products in an order on 26/10/2015 it has now been over 2 months since they promised me my refund and still have not received anything to this day.... it has been 3 months that i still have not received my missing products that I paid for and now I WILL be taking legal action against them for *****ing my money and I WILL sue them for double the amount.<br> <br> I have had enough
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Edgars's replyOfficial
26 Jan 2016, 17:47Hello CSteenkamp121,
It is with great displeasure to hear that you haven't received feedback regarding your refund. Please be advised we have forwarded this query as a matter to priority because keeping a promise to our customers is a priority. We can understand how disappointed you are, but we assure you concrete feedback will be given to you shortly,
Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
It is with great displeasure to hear that you haven't received feedback regarding your refund. Please be advised we have forwarded this query as a matter to priority because keeping a promise to our customers is a priority. We can understand how disappointed you are, but we assure you concrete feedback will be given to you shortly,
Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Edgars's reply26 Jan 2016, 17:47
Official
Hello CSteenkamp121,
It is with great displeasure to hear that you haven't received feedback regarding your refund. Please be advised we have forwarded this query as a matter to priority because keeping a promise to our customers is a priority. We can understand how disappointed you are, but we assure you concrete feedback will be given to you shortly,
Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
It is with great displeasure to hear that you haven't received feedback regarding your refund. Please be advised we have forwarded this query as a matter to priority because keeping a promise to our customers is a priority. We can understand how disappointed you are, but we assure you concrete feedback will be given to you shortly,
Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***