1 reviews | Active since Feb 2018
Still no proper feedback or result
Till today i still have not received a proper response, " we have escalated the matter" this means nothing to me, how difficult is it to cancel and refund? the item is not even close to being shipped.
********** ********** 58010 order ********** 88
Thank you making contact with us.
The reason for escalation is for our online team to honour your request. We waiting for final feedback confirming cancellation and reversal from their side.
Our customer relations manager has referred the query back to the team to confirm resolution urgently.
Please find below reference number for this query:
***/GO
Kind Regards
Edgars Customer Relations Team
Best regards,
Thank you making contact with us.
The reason for escalation is for our online team to honour your request. We waiting for final feedback confirming cancellation and reversal from their side.
Our customer relations manager has referred the query back to the team to confirm resolution urgently.
Please find below reference number for this query:
***/GO
Kind Regards
Edgars Customer Relations Team
Best regards,