1 reviews | Active since Jul 2012
STILL NO PAID LETTER
<p>1 request in person at Walmer Park Edgars; calls to call centre AND now 3 requests on Hello Peter... same pathetic response each time....watch them give the same lame answer: "your request has been actioned...call the call centre on ... for further information. If those responding to desperate clients resorting to Hello Peter cannot even sort it out internally how must we??? Absolutely pathetic Edgars!!! Acc no ********** ********** 64146.</p>
Kindly be advised that the matter regarding the letter request has to be sent to the accounts team for actioning. Kindly include your account number in order for them to be able to action. They may be reached on the below details . Please find the below reference number for your email
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards,
Customer Experience Team
Call Centre: ***.
Kindly be advised that the matter regarding the letter request has to be sent to the accounts team for actioning. Kindly include your account number in order for them to be able to action. They may be reached on the below details . Please find the below reference number for your email
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards,
Customer Experience Team
Call Centre: ***.
You have referred it no less than 3 times - YOUR accounts team have done nothing - NOW you are telling me for the third time that I must phone and sort it out - what the hell are you there for??????????? Why do you not take responsibility of the complaint other than sending me straight back to the department I am complaing about - how does that make sense to you - please tell me?????????????
You have referred it no less than 3 times - YOUR accounts team have done nothing - NOW you are telling me for the third time that I must phone and sort it out - what the hell are you there for??????????? Why do you not take responsibility of the complaint other than sending me straight back to the department I am complaing about - how does that make sense to you - please tell me?????????????