Still no package delivered

Item: Edgars
Rating: 2
Author: Gino G

I ordered something from Edgars on the 26/11/2018, Fast and Furious is supposedly delivering the package I ordered. I them on the 30/11/2018 to confirm when delivery will take place and the gave the lady my Waybill number then she advised it will be delivered the 30/11/2018 before 17:00. it is now the 03/12/2018 and still nothing. This is not the greatest service as with other delivery company's they at least communicate as to when the item will be delivered. My Waybill number is EFC ********** . Please have this sorted out urgently as I purchased the product from Edgars and you should ensure reliable delivery services are used.

Helpful (0)

Replies (2)

Edgars's replyOfficial

03 Dec 2018, 12:32

Thank you for making contact with us regarding your online order. Please accept our sincere apologies for the delayed delivery . As per our discussion today please note that we have escalated your query to our online team and feedback will be provided to you.
***/GO

Kind regards

The Edgars Customer Experience Team

Best regards,

Edgars's reply03 Dec 2018, 12:32

Official

Best regards,

Gino G's updateReviewer Update

04 Dec 2018, 11:10

Finally received my order yesterday, thank you for following up with the courier company and ensuring the package was delivered

Gino G's update04 Dec 2018, 11:10

Reviewer Update

Finally received my order yesterday, thank you for following up with the courier company and ensuring the package was delivered

Still no package delivered

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