AS
Arashika S
1 reviews | Active since May 2009
28 Feb 2017, 13:41
STILL NO FEEDBACK!
<p>I was contacted by Lucky on Tuesday (14/02/2017) who noted the items that required to be credited. Before hanging up, I asked Lucky if he will contact me with feedback and he said yes. 2 weeks later and still nothing!!! My next statement will arrive around the 9th of March, will my credits reflect on this statement??? This is becoming mind-numbing! </p>
Helpful (0)
Replies (4)0
Replies (4)
Edgars's replyOfficial
01 Mar 2017, 09:24We sincerely apologize for the inconvenienced caused. Kindly be advised that we have escalated the matter to the Customer Escalation Social media E-Commerce Online team regarding the refund status, they will action and revert back to you with feedback. Please find the below reference number for your email ***/GO. We apologize again for the frustrations incurred. Do not hesitate to contact us on ***.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
Edgars's reply01 Mar 2017, 09:24
Official
We sincerely apologize for the inconvenienced caused. Kindly be advised that we have escalated the matter to the Customer Escalation Social media E-Commerce Online team regarding the refund status, they will action and revert back to you with feedback. Please find the below reference number for your email ***/GO. We apologize again for the frustrations incurred. Do not hesitate to contact us on ***.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
Edgars's replyOfficial
01 Mar 2017, 09:24We sincerely apologize for the inconvenienced caused. Kindly be advised that we have escalated the matter to the Customer Escalation Social media E-Commerce Online team regarding the refund status, they will action and revert back to you with feedback. Please find the below reference number for your email ***/GO. We apologize again for the frustrations incurred. Do not hesitate to contact us on ***.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
Edgars's reply01 Mar 2017, 09:24
Official
We sincerely apologize for the inconvenienced caused. Kindly be advised that we have escalated the matter to the Customer Escalation Social media E-Commerce Online team regarding the refund status, they will action and revert back to you with feedback. Please find the below reference number for your email ***/GO. We apologize again for the frustrations incurred. Do not hesitate to contact us on ***.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
Edgars's replyOfficial
01 Mar 2017, 09:25Correct ref no : ***/GO
Best regards,
Edgars's reply01 Mar 2017, 09:25
Official
Correct ref no : ***/GO
Best regards,
Edgars's replyOfficial
01 Mar 2017, 09:31We sincerely apologize for the inconvenienced caused. Kindly be advised that we have escalated the matter to the Customer Escalation Social media E-Commerce Online team regarding the refund status, they will action and revert back to you with feedback. Please find the below reference number for your email ***/GO. We apologize again for the frustrations incurred. Do not hesitate to contact us on ***.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
Edgars's reply01 Mar 2017, 09:31
Official
We sincerely apologize for the inconvenienced caused. Kindly be advised that we have escalated the matter to the Customer Escalation Social media E-Commerce Online team regarding the refund status, they will action and revert back to you with feedback. Please find the below reference number for your email ***/GO. We apologize again for the frustrations incurred. Do not hesitate to contact us on ***.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,