1 reviews | Active since Aug 2012

04 Dec 2015, 08:14

Still no birthday voucher

After previous complaint and promise to send birthday voucher, I still haven't received any. It just annoy me when you pay a lot of club fees but don't get much in return for it. I can't even remember the last time I received a club book either. I am seriously considering closing my account because Edgars don't look well after their clients.

0
Replies (1)
Edgars
Edgars's reply05 Dec 2015, 12:31
Official
Hello sweettiepie,

Please accept our apologies for the frustrations caused to you.
According to our records the sms was sent to the above cell phone number.
We will request for another sms to be sent out to you at the beginning of the new month .
Reference Number: ***/GO

Kind regards,

Customer Experience Team
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