1 reviews | Active since Mar 2009
Still getting advertising calls
Re: Please find your reference number: ***/GO<br> <br> Despite a promise to stop unsolicited calls, I today again received an automated call offering me cell phone insurance and a chance to win R10,000 all for R19.95 per month on my Edgars account. <br> <br> The recording is available if required. <br> <br> Do I need to close my account at Edgars and no longer do any purchases there to stop the unsolicited calls or perhaps make a case in terms of the Electronic Communications and Transaction Act (Act 25 of 2002)(ECTA) as read with section 11 of the Consumer Protection Act (Act 68 of 2008) (CPA) or section 69 of the Protection of Personal Information Act (Act 4 of 2013)(POPIA).<br> <br> Your urgent response is required as failing to comply with my request constitutes a ******** offense in terms of section 45 of the ECTA and may lead to prosecution and resultant damages claims.<br> <br> Your offer for me to call you on 0800 ***X is unacceptable as I need proof of my requests in writing.
It is with great displeasure to hear that you are still receiving Tele Marketing calls. We must sincerely apologise for the overall experience. Please note we have unsubscribed you from all communication. You are a valued customer and the last thing we want is to invade on your privacy. We assure you corrective measures will be taken to avoid the re-occurrence of this nature.
Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Best regards,
It is with great displeasure to hear that you are still receiving Tele Marketing calls. We must sincerely apologise for the overall experience. Please note we have unsubscribed you from all communication. You are a valued customer and the last thing we want is to invade on your privacy. We assure you corrective measures will be taken to avoid the re-occurrence of this nature.
Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Best regards,
