ES
Elmarie S
1 reviews | Active since Nov 2015
02 Feb 2016, 10:41
Still being phoned
After filing the complaint about the call centre phoning me constantly, Edgars responded and had my name removed from the list - supposedly. Two weeks ago I started receiving calls again, this time from *** or ***. I don't know how else to express that I don't want to receive calls from Edgars and I'm not interested in any offers they may have. This goes beyond harassment and I'm tired of it.
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Replies (1)
Edgars's replyOfficial
03 Feb 2016, 14:01Hello Elmarie511,
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
Kindly be advised that your query regarding the calls you are still receiving has been forwarded to the relevant department to address urgently.
Again we do apologise for the discomfort caused and thank you for your patience.
Kind Regards,
The Customer Experience Team
***
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
Kindly be advised that your query regarding the calls you are still receiving has been forwarded to the relevant department to address urgently.
Again we do apologise for the discomfort caused and thank you for your patience.
Kind Regards,
The Customer Experience Team
***
Edgars's reply03 Feb 2016, 14:01
Official
Hello Elmarie511,
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
Kindly be advised that your query regarding the calls you are still receiving has been forwarded to the relevant department to address urgently.
Again we do apologise for the discomfort caused and thank you for your patience.
Kind Regards,
The Customer Experience Team
***
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
Kindly be advised that your query regarding the calls you are still receiving has been forwarded to the relevant department to address urgently.
Again we do apologise for the discomfort caused and thank you for your patience.
Kind Regards,
The Customer Experience Team
***