KL
Kevin L

1 reviews | Active since Mar 2009

10 Feb 2015, 21:39

STILL awaiting Feedback & MMS statements

Two things: <br> <br> 1 - I am still awaiting the feedback you promised to my post dated 29 Jan 2015 - ***/GO. This is more than 2 weeks ago & this should have provided you sufficient time to provide feedback. http://hellopeter.com/edgars/complaints/provide-feedback-as-requested-***<br> <br> 2 - In December last year, I posted that I DO NOT want to receive statements by MMS. When I do, I'll contact you! DO NOT switch my statements to MMS or ask me if I want them in this format again. The answer is NO today & it will be NO next week & the week after that! Please stop wasting my time by repeatedly asking me the same thing over & over again!<br> http://hellopeter.com/edgars/complaints/thanks-for-compromising-my-account-security-***

0
Replies (1)
Edgars
Edgars's reply12 Feb 2015, 17:49
Official
Hello Hadenuff,

We are deeply sorry for the overall experience. Please note we have alerted the accounts department that the matter has still not being resolved. We apologise for the overall experience. Concrete feedback will be given to you shortly.

Your reference number is as follows: ***/GO

If you require any further assistance, please contact the accounts department on ***

Kind regards.
Edcon customer experience team,
***

Best regards,