rN
ronel N
1 reviews | Active since Mar 2014
09 Feb 2016, 08:38
Still awaiting feedback
I am really annoyed by this group as I have sent out many complaints based on my account billing, this is unacceptable that I have to wait for 3 weeks to have this matter resolved. I am sick of it. You guys are pathetic and highly ***********....absolutely Disgusted!!!
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Replies (1)
Edgars's replyOfficial
10 Feb 2016, 09:42Hello jrnaransamy,
As discussed telephonically please accept our sincere apologies for the lapse in service experienced.
Please be advised that your query is currently under processing with our regional credit office. Feedback confirming resolution will be provided to you within the next 48 working hours.
Please find below reference number for this query:
***/GO
Should you need any further assistance please do not hesitate to contact us on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
As discussed telephonically please accept our sincere apologies for the lapse in service experienced.
Please be advised that your query is currently under processing with our regional credit office. Feedback confirming resolution will be provided to you within the next 48 working hours.
Please find below reference number for this query:
***/GO
Should you need any further assistance please do not hesitate to contact us on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Best regards,
Edgars's reply10 Feb 2016, 09:42
Official
Hello jrnaransamy,
As discussed telephonically please accept our sincere apologies for the lapse in service experienced.
Please be advised that your query is currently under processing with our regional credit office. Feedback confirming resolution will be provided to you within the next 48 working hours.
Please find below reference number for this query:
***/GO
Should you need any further assistance please do not hesitate to contact us on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
As discussed telephonically please accept our sincere apologies for the lapse in service experienced.
Please be advised that your query is currently under processing with our regional credit office. Feedback confirming resolution will be provided to you within the next 48 working hours.
Please find below reference number for this query:
***/GO
Should you need any further assistance please do not hesitate to contact us on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Best regards,