MN
Mammuso N
1 reviews | Active since Feb 2015
26 Mar 2015, 05:16
Still awaiting feedback
I logged a complaint about the terrible service I received from one the employees at the Edgars at Sandton City and was called back by a lady to resolve my problem. She promised to get back to me the very same day if not the next and reassured me that I would be assisted.<br> I am yet to hear from this person and would appreciate some help. I spent a good amount of money and need my money'a worth.
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Edgars's replyOfficial
28 Mar 2015, 12:34Hello mmuso@,
As per our telephonic discussion kindly note we have liaised with the Redsquare store in Sandton and they stated that they will be able to exchange for you if the item is still in its original packing and it hasn't been used or opened, the proof of receipt is also required.
Kindly ask for Ayanda or Alleta when you get to the store.
Please find your reference number ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number
Kind regards,
Edcon customer experience team,
***
As per our telephonic discussion kindly note we have liaised with the Redsquare store in Sandton and they stated that they will be able to exchange for you if the item is still in its original packing and it hasn't been used or opened, the proof of receipt is also required.
Kindly ask for Ayanda or Alleta when you get to the store.
Please find your reference number ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number
Kind regards,
Edcon customer experience team,
***
Best regards,
Edgars's reply28 Mar 2015, 12:34
Official
Hello mmuso@,
As per our telephonic discussion kindly note we have liaised with the Redsquare store in Sandton and they stated that they will be able to exchange for you if the item is still in its original packing and it hasn't been used or opened, the proof of receipt is also required.
Kindly ask for Ayanda or Alleta when you get to the store.
Please find your reference number ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number
Kind regards,
Edcon customer experience team,
***
As per our telephonic discussion kindly note we have liaised with the Redsquare store in Sandton and they stated that they will be able to exchange for you if the item is still in its original packing and it hasn't been used or opened, the proof of receipt is also required.
Kindly ask for Ayanda or Alleta when you get to the store.
Please find your reference number ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number
Kind regards,
Edcon customer experience team,
***
Best regards,