1 reviews | Active since Sept 2017
Still awaiting a PAID UP LETTER since 2015 its now 2017
I am still awaiting a paid up letter for my Edgars account since 2015, its now 2017, every time I phone they ask me the same detail, and say I will receive the letter in 48 hours, this morning the lady says it shows on the system the letter was send to me but could not confirm to what email address it was send, the problem is Edgars still shows outstanding on my credit record, can I please have the paid up letter today. **********
Kindly furnish us your account or ID number on *** so that we may liaise with the accounts team regarding the paid up letter concern as you stated that you have not yet received it. Alternatively kindly be advised that the matter may be sent directly to the accounts team for actioning. They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding the matter. Please find the following reference number for your post ***/GO.
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards,
Customer Experience Team
Call Centre: ***.
Kindly furnish us your account or ID number on *** so that we may liaise with the accounts team regarding the paid up letter concern as you stated that you have not yet received it. Alternatively kindly be advised that the matter may be sent directly to the accounts team for actioning. They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding the matter. Please find the following reference number for your post ***/GO.
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards,
Customer Experience Team
Call Centre: ***.