UM
Umphile M

1 reviews | Active since Aug 2013

14 Apr 2016, 12:12

Steve Madden not worth the price

I am someone who likes to look and feel good, and thus don't mind paying whatever price- for something I \think\" is worth it. I recently tried the Steve Madden brand out, and believe it or not- not more than 3 months later, the shoes are in tatters.<br> <br> The shoes were bought in December at the Edgars, at The Glen and from the first month the shoe seemed to be coming apart. 3 months later, it's a shoe I can't even wear. Bearing in mind that the shoe was still being kept in a box, and hasn't been worn more than 7 times. I am highly disappointed in this brand, and firmly believe it's not worth the hype or the money, they seem to think they are worth. I get nervous on friends behalf's when I see that they have bought from this particular brand. It is totally disheartening, to spend so much on a shoe and not get it's true worth. <br> <br> This is just a heads up to the company, in case they were unaware as well as other potential clients, who might experience similar problems. It really is disappointing. "

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Replies (1)
Edgars
Edgars's reply14 Apr 2016, 16:15
Official
Hello ServiceNinja,

Thank you for bringing this matter to our attention. Please be advised we have raised your concerns with the relevant department and store you will be receiving feedback shortly.

Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.

Kind regards,
Edcon customer experience team,
***