RN
Reegan N

1 reviews | Active since Jul 2011

08 May 2017, 17:16

*****ING MY MONEY WITHOUT PERMISSION

<p>I've seen amounts on my statement for a Club life that i never agreed to pay for. I've made several attempts to contact Edgars but nobody calls me back. It's as if they are hiding away from this. About two years back, a promotion lady at the store also mentioned that i was paying R40 or something. I told her that i have never agreed to it and i wanted to a manager to call me back. She said that she will take it off immediately as well. I never received a call and just assumed that it was gone and forgot about it.</p> <p>This is **************** - I trusted Edgars, i budget very carefully and my limit is extremely small there too and now i discover that they were siphoning money from me. I want a full refund from the time of the inception of this. I want my money - Pay back the money !!!!!</p>

0
Replies (3)
Edgars
Edgars's reply09 May 2017, 10:56
Official

We have received your concerns and apologise for the inconvenience caused by the matter. We have cancelled the Edgars Club Life linked to your account. The accounts team may be reached on the below details regarding any account related query Please find the following reference number for your post ***/GO.

Tel: *** or ***Edgars.

Tel: ***Jet

Email: ***: Johannesburg

Email: ***: Cape Town / Durban

Tel: ***

Call Centre: ***.

Kind regards,

Customer Experience Team

Call Centre: ***.

Edgars
Edgars's reply09 May 2017, 10:57
Official

We have received your concerns and apologise for the inconvenience caused by the matter. We have cancelled the Edgars Club Life linked to your account. The accounts team may be reached on the below details regarding any account related query Please find the following reference number for your post ***/GO.

Tel: *** or ***Edgars.

Tel: ***Jet

Email: ***: Johannesburg

Email: ***: Cape Town / Durban

Tel: ***

Call Centre: ***.

Kind regards,

Customer Experience Team

Call Centre: ***.

RN
Reegan N's update25 May 2017, 16:55
Reviewer Update

Nobody has contacted me with regards to my refund - Please get someone to call me and arrange this for me or give me proof that i've signed for this service?