*****ing Money

On Monday the 6th January I went to go and pay my mom in laws accounts. To my surprise the account was R1000.00 more than what it was on the 20th December 2019. I went to Customer Services and they were so helpful and asked me to bring in the proof of payments as they could see that one of the payments had been reversed. So that it can be sorted out immediately I went back home to get the proof and went back to store. The ladies at your Walmer branch were so helpful, its a pity the same help didn't come from your Head Office when they called. HQ was not prepared to help as the actual account holder was not there. Now please explain to me what difference it makes who is sitting at one of your branches when it comes to providing the proof of payments. YOU STOLE FROM MY MOTHER IN LAW! A payment of R1000.00 was made on the 29th November and again on the 1st December. And someone at your accounts department decided to reverse one of these payments on the 9th December. Someone had better call me back soon, before I go to the police station and open a case of theft again Edgars