1 reviews | Active since Jun 2016

24 Jun 2016, 07:18

Statements on Closed Accounts

<p>in Nov '15 an account was paid up and closed and received documentated proof to the effect, yet every **** month since Edgars has sent out statements and accounts for a closed account. have emailed/faxed/called them to kindly stop sending out these statements and everytime they ensure me that it will not happen but yet it does.</p> <p>Even threatening with legal action it still continues and tis is now more than 6 months. as a matter of fact Edgars ows me 50 cents which I just may start sending out statements and letters of demand to them to repay the 50 cents with all admin and intrist costs involved.</p> <p> </p> <p>If there is a private company that is as worse as the South African Government and in the same league as thos ******* individuals who calls them selfs the SA Government it would be Edgars.</p> <p> </p> <p>How this company can still exsist and operate with their bad client service/ below par quality merchandice, and over all bad attitudes is beyond my understandeng.</p>

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Replies (1)
Edgars
Edgars's reply27 Jun 2016, 13:46
Official

Thank you for taking the time to share your concerns with us.

Please be advised your query has been escalated to our accounts management team for further assistance regarding the account.

Your reference number is ********** 497/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.

Kind regards,
Edcon customer experience team,
***