kN
koseelen N
1 reviews | Active since Jun 2012
27 Aug 2015, 06:53
Statements , get your statements ...
I am at my wits end with edgars. I have contacted their call centre to get my statements emailed to be , but alas this has not been done , even though every single time i call i am promised that this will be the last time that the statements will not be sent.<br> The thing with edgars is that if you are a day past the deadline for payment , you get a call . \ when are you paying
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Edgars's replyOfficial
31 Aug 2015, 11:01Hello Kold1612,
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
As per our telephonic discussion, kindly advise if you still did not receive your September statement by the 8th so that we can forward the concerns you have raised with us to the accounts department manager to look into and address accordingly.
The reference for your query is as follows: ***/GO
Thank you for your patience and continued support.
Kind regards,
Edcon customer experience team,
***
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
As per our telephonic discussion, kindly advise if you still did not receive your September statement by the 8th so that we can forward the concerns you have raised with us to the accounts department manager to look into and address accordingly.
The reference for your query is as follows: ***/GO
Thank you for your patience and continued support.
Kind regards,
Edcon customer experience team,
***
Best regards,
Edgars's reply31 Aug 2015, 11:01
Official
Hello Kold1612,
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
As per our telephonic discussion, kindly advise if you still did not receive your September statement by the 8th so that we can forward the concerns you have raised with us to the accounts department manager to look into and address accordingly.
The reference for your query is as follows: ***/GO
Thank you for your patience and continued support.
Kind regards,
Edcon customer experience team,
***
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
As per our telephonic discussion, kindly advise if you still did not receive your September statement by the 8th so that we can forward the concerns you have raised with us to the accounts department manager to look into and address accordingly.
The reference for your query is as follows: ***/GO
Thank you for your patience and continued support.
Kind regards,
Edcon customer experience team,
***
Best regards,