STATEMENTS

On a monthly basis for the past 5 consecutive months I must beg and plead for Edgars Accounts Dept to send me a statement that will unlock so I can view it. At this point its an absolute joke, even threatening to cancel my account, Edgars still refuse to listen to the Consumer and solve this ongoing problem since opening the account. This has also caused payment delay, which can have a negative impact on my score based on Edgars late feedback, I am now forced to guess an amount and pay a lot more under assumption while thumb sucking a figure with no visibility of a statement by the 28th when I sit down to pay a batch of retail stores, thus to ensure I pay more than less. Edgars is the only Company whereby the protective password does not work every month, until I have to prompt them to resend me a statement, only then when I receive the 2nd statement at a much later date does it accept the password. Is totally unacceptable when you actually are a good payer and actually want to pay your account but begging for statement. Other retailers passwords work 1st time & they also post it to me. Edgars dont entertain my request to at least change the method to post until they resolve this.