STATEMENTS

We have had our Edgars acc. for 20 - 30yrs and have always received statements via post. For the last 3 months we have not received any accounts. I phoned Edgars and then they changed it to e-mail. Still no statement received. Went into Edgars Century City - nobody to help. Phoned this morning and after giving my husband's ID number and having the calls a recorded, they still had to verify the change. I am not asking them to do anything *******, but to just simply change the communication back to the postal address, which they have on record. Guess what - still no account received via e-mail or post. My husband is the main account holder and I have a 2nd card. He never uses the account I use and pay this account every month. Do you guys want payment or not???