CD
Claudine D
1 reviews | Active since Jul 2015
26 Sept 2015, 19:53
Statement query
There seems to be an error on my statement where the balance at an earlier date (8/8/15) is higher than the balance at the latest date (6/9/15), and the former balance is indicated as the closing statement balance. Please advise how this could be possible?
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Replies (1)
Edgars's replyOfficial
28 Sept 2015, 12:27Hello Florett,
We tried contacting you at 12:25 PM but we couldn't reach you.
Thank you for raising your account concerns with us. Please be advised we have pulled your statements and the closing balance for September is lower than the one for August. We have emailed you the statements.
Please find your reference number: ***/GO
For any further assistance, kindly contact the accounts department on ***.
Kind regards
Edcon customer experience
***
We tried contacting you at 12:25 PM but we couldn't reach you.
Thank you for raising your account concerns with us. Please be advised we have pulled your statements and the closing balance for September is lower than the one for August. We have emailed you the statements.
Please find your reference number: ***/GO
For any further assistance, kindly contact the accounts department on ***.
Kind regards
Edcon customer experience
***
Best regards,
Edgars's reply28 Sept 2015, 12:27
Official
Hello Florett,
We tried contacting you at 12:25 PM but we couldn't reach you.
Thank you for raising your account concerns with us. Please be advised we have pulled your statements and the closing balance for September is lower than the one for August. We have emailed you the statements.
Please find your reference number: ***/GO
For any further assistance, kindly contact the accounts department on ***.
Kind regards
Edcon customer experience
***
We tried contacting you at 12:25 PM but we couldn't reach you.
Thank you for raising your account concerns with us. Please be advised we have pulled your statements and the closing balance for September is lower than the one for August. We have emailed you the statements.
Please find your reference number: ***/GO
For any further assistance, kindly contact the accounts department on ***.
Kind regards
Edcon customer experience
***
Best regards,