Staff not trained according

1. I had greeted the cashier, received a half hearted greet in return. Few minutes later a co-worker walked pass, the cashier now had a very strong loud voice to greet. <br> <br> 2. Received a discount of R200 for mothers day and purchase being over R1000. on my slip and the specific Golfer I bought was not discounted, R179 Each, or buy two for 99.95 each, i picked four. I was informed I will not get the discount as i received the R200 discount<br> <br> So 179x4= 716, supposed to be R400, how is R200 discount better than R316?<br> <br> 3. Notified cashier and she was confused how to correct, my total purchase was R1800, therefore I advised, reverse original and create 2 seperate sales transactions<br> <br> 4. Cashier tried something totally different, after 25mins i had asked how much longer, informed 5mins but still confused, 5mins later i had requested to call the manager, after 2 requests cashier calls and holding on, so I took a walk and found the manager, his phone was not ringing<br> <br> 5. The manager had apologised and resolved the issue and had informed discount is for club members only. Not me, so basically a big waste of my time while my mother had to sit on a shelf<br> <br> Edgars Mall @ Reds, I always had issues