STAFF NOT TRAINED

<p>Edgards advertised that they do laybyes which was great especially for me that does do laybyes easier to pay. But from the time I started my laybye nodoby in the store knew what the doing. I was annoyed but i said no let me give them the benefit maybe the system is new, but everytime i went to make a payment it was the same thing take note my laybe started in March but today was the limit going to collect my laybye FIRSTLY THEY COULDNT FIND IT, I ASKED THE TELLER LIKE THREE TIMES TO HELP THE GUY HE SENT HE SIMPLY INGORED ME AND CARRIED ON HELPING THE REST OF THE QUE. I ASKED DONT THEY PUT NUMBERS OR REFERENCES???? AFTER WAITING HALF AND HOUR THE SAME TELLER DOESNT KNOW THE SYSTEM LIKE EVERYBODY ELSE HE HAD TO GET SOMEONE ELSE. HOW DO YOULL OFFER SOMETHING BUT THE STAFF ARE NOT TRAINED ON IT???? REALLY??? GET YOULLS STAFF TRAINED SO THAT YOULL CAN OFFER CUSTOMERS BETTER SERVICE!!!!!!!!!!!!!!!!!!</p>