Staff not aware of promotions

Item: Edgars
Rating: 2
Author: Muhammad T

I visited the Pavilion and also Gateway branch to get the following promotion: Buy 1 get 1 free on mens Pro-Action Track Pants. The salesmen at both stores told me that the promotion is over. The website says 9 November to 31 December. Here is a link to a screen print: [URL Removed] Are the staff not aware of the current promotions OR is Edgars advertising incorrectly???

Helpful (0)

Replies (1)

Edgars's replyOfficial

21 Dec 2015, 14:18

Hello muhammadturawa,

Thank you for raising your concerns with us. Please be advised we have referred this query to management to address. We sincerely apologise for the overall experience. But we assure you concrete feedback will be given to you shortly.

Please find your reference number: ***/GO

Should you need any further assistance, please do not hesitate to call on the number below.

Kind regards,
Customer Experience Team.
Call Centre: ***

Edgars's reply21 Dec 2015, 14:18

Official