Staff does not swipe thank you card
A few months ago I bought q few shirts and a cargo pant at the Jet in Centurion mall. The cargo is terrible quality and literally started falling apart. The year before, my mom also bought one of the same make (Network) which is still 100%. When they tried to trace my slip according to my thank you card, none of the purchases at Jet reflects. It is as if the staff did not swipe my card (maybe their own). How is that possible
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Replies (3)
Edgars's replyOfficial
12 Mar 2019, 13:14Dear Andre,
Kindly note as per our investigation 3 Thank U cash reward cards are linked and activated with your ID number.
Card number *** reflects numerous purchases made at our Jet Centurion mall store sometime last year.
Your reference number is:
***/GO
Kind Regards
The Edcon Team
***
Kindly note as per our investigation 3 Thank U cash reward cards are linked and activated with your ID number.
Card number *** reflects numerous purchases made at our Jet Centurion mall store sometime last year.
Your reference number is:
***/GO
Kind Regards
The Edcon Team
***
Edgars's reply12 Mar 2019, 13:14
Official
Dear Andre,
Kindly note as per our investigation 3 Thank U cash reward cards are linked and activated with your ID number.
Card number *** reflects numerous purchases made at our Jet Centurion mall store sometime last year.
Your reference number is:
***/GO
Kind Regards
The Edcon Team
***
Kindly note as per our investigation 3 Thank U cash reward cards are linked and activated with your ID number.
Card number *** reflects numerous purchases made at our Jet Centurion mall store sometime last year.
Your reference number is:
***/GO
Kind Regards
The Edcon Team
***
's updateReviewer Update
16 Mar 2019, 13:24Thank you very much. Although management still did not have a clue, and still did not come back to me, I did get my credit when I went in. I called the morning and Bridgette promised to call me back in an hour. Hours later I walked in, asking for her. She was nowhere around and did not answer her phone. Amazing management hey. The radio was playing so loud that staff could not even hear me speak. RADIO IS THERE FOR CLIENTS< NOT FOR STAFF> CHANGE YOUR MUSIC SELECTION AND TONE DOWN THE VOLUME>
's update16 Mar 2019, 13:24
Reviewer Update
Thank you very much. Although management still did not have a clue, and still did not come back to me, I did get my credit when I went in. I called the morning and Bridgette promised to call me back in an hour. Hours later I walked in, asking for her. She was nowhere around and did not answer her phone. Amazing management hey. The radio was playing so loud that staff could not even hear me speak. RADIO IS THERE FOR CLIENTS< NOT FOR STAFF> CHANGE YOUR MUSIC SELECTION AND TONE DOWN THE VOLUME>
's updateReviewer Update
27 Mar 2019, 08:19Thank you. It is finally sorted. As I have noted to management before, the record keeping of the thank you card is shocking. If I take my clicks card, they can tell me what I bought when. Same with other store cards. But not even staff can trace purchases on the thank you card.
's update27 Mar 2019, 08:19
Reviewer Update
Thank you. It is finally sorted. As I have noted to management before, the record keeping of the thank you card is shocking. If I take my clicks card, they can tell me what I bought when. Same with other store cards. But not even staff can trace purchases on the thank you card.