iF
irshaad F
1 reviews | Active since May 2015
05 Jun 2015, 10:16
staff
Worst service one can get from staff members is at edgars . I recently went to edgars gateway asked staff which were standing in a group talking to one another I asked for help and they walked away saying they don't work in this department . This is the reason I will no longer shop at edgars cause of they poor service delivery to customers .
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Replies (1)
Edgars's replyOfficial
08 Jun 2015, 09:22Hello irshaadfareed786,
We would like to apologise for the lapse in service. We strive for excellent customer service and satisfaction, and any service not indicative of our standards should be addressed accordingly. This matter was referred to the store manager to address. We assure measures will be taken to avoid the re-occurrence of this nature.
Please find your reference number: ***/GO
IF you require any further assistance, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team.
***
We would like to apologise for the lapse in service. We strive for excellent customer service and satisfaction, and any service not indicative of our standards should be addressed accordingly. This matter was referred to the store manager to address. We assure measures will be taken to avoid the re-occurrence of this nature.
Please find your reference number: ***/GO
IF you require any further assistance, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team.
***
Best regards,
Edgars's reply08 Jun 2015, 09:22
Official
Hello irshaadfareed786,
We would like to apologise for the lapse in service. We strive for excellent customer service and satisfaction, and any service not indicative of our standards should be addressed accordingly. This matter was referred to the store manager to address. We assure measures will be taken to avoid the re-occurrence of this nature.
Please find your reference number: ***/GO
IF you require any further assistance, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team.
***
We would like to apologise for the lapse in service. We strive for excellent customer service and satisfaction, and any service not indicative of our standards should be addressed accordingly. This matter was referred to the store manager to address. We assure measures will be taken to avoid the re-occurrence of this nature.
Please find your reference number: ***/GO
IF you require any further assistance, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team.
***
Best regards,